This site is provided to you by Oy Limente Ab (“Limente”). If you have any comments or questions, please contact Limente through this form.
You are welcome to use www.limente.com and www.limente.fi (the “Site”) under the terms and conditions set out below.
The Site is primarily intended for use in Finland. Access to this site is restricted to countries in the European Union.
Limente makes every effort to ensure that the content of the Site is accurate and up-to-date, but Limente makes no warranty (express, implied or otherwise) to the reliability, accuracy or completeness of the information contained on the Site.
Limente reserves the right to remove material from the Site at its sole discretion and without prior notice.
All specifications, pictures and images of Limente products are generic. Furthermore, the images may include optional accessories. If you choose to rely on the information provided on this Site, it is entirely at your own risk (subject to applicable law) and Limente is not liable for the outcome.
In consumer trade, prices for individual products include VAT. Prices do not include shipping, unless stated otherwise. Corporate customer product prices are shown exclusive of VAT. In both cases, the total price of the order is represented including VAT before placing the order. The tax is also shown as a separate figure. In case there are clear price errors in the price list, the product will not be sold at a clearly lower price if the customer can be assumed to have realized the error.
Delivery time estimates are based on the current stock situation. Limente is not responsible for any delays caused by unforeseen changes from outside its sphere of influence.
Limente reserves the right to restrict the sale of products in exceptionally large quantities.
Limente offers a vast range of delivery methods. Read more about delivery methods and their service content on our website. The Limente shopping cart automatically takes into account any offers on delivery.
We aim to process a completed order within 24 hours of receiving the order. A completed order is an order that has all the products in stock and reserved for the order, and the payment method of the order is approved.
Limente is not obliged to reserve other products of the same order to the customer if one product is unavailable or delivery is delayed for reasons beyond Limente’s control. Alternatively, the customer may accept the delayed delivery of the product or cancel the order.
Up-to-date information on payment options is displayed when placing the order. The Paytrail payment service is a payment brokerage service, the payment methods comply with the contract terms and restrictions of the payment method producer.
Consumer customers have a 14-day return policy. Returns must be notified in advance via this link and may be returned by sending them to Oy Limente Ab, Kankiraudantie 1, 00700 Helsinki.
The consumer is responsible for all return costs.
The right of return only applies to unused and salable products in the original packaging. The customer is legally responsible for the impairment if the product is taken into use. The value of a product that has been taken into use does not correspond to a new product.
We kindly ask you to save all customer return documentation carefully until you have received notice of the product being successfully returned to Limente.
All products to be returned must be carefully packed in their original packaging.
Our products have a 24-month warranty from the day of first use for material and manufacturing defects. However, the warranty is valid for up to 30 months from the date of delivery. Limente is not liable for indirect damages. In the event of a defect in the material, we will only replace the part of the defective material. The warranty does not cover consumable parts.
The customer is required to present a proof of purchase, receipt or other proof of place and date of purchase at the time of return or when claiming defective goods. Limente reserves the right to charge the buyer the costs of searching for the order information.
All reclamations and claims of defective product(s) will only be processed in writing. A free-form complaint should be done using this form. Complaints are not handled by the sales staff.
Jurisdiction and Dispute Resolution: The Consumer Customer has the right to refer any dispute arising from this agreement to the Consumer Disputes Board (www.kuluttajariita.fi). Before submitting the matter to the Consumer Disputes Board, consumer must contact the Consumer Advisory Service of their local Register Office (www.kuluttajaneuvonta.fi). The customer may file a claim against Limente in respect of any dispute arising from the agreement, either in the district court in the locality in which Limente is domiciled or in the locality in which the customer is domiciled. Unless the customer is domiciled in Finland, disputes will be settled in the district court of Limente’s domicile.
Arbitrator expenses are not reimbursed, since the Consumer Disputes Board and the Consumer Advisory Services provide free assistance in resolving any dispute.
You acknowledge and agree that all copyrights, trademarks and other intellectual property rights in the Content of the Site, including, without limitation, all computer programs and all HTML and other code contained in the Site, are the exclusive property of Limente and protected by copyright and other laws and international agreements.
You may not modify, copy, distribute, transmit, present, retransmit, reproduce, publish, license, commercially exploit, create derivative works of, transfer or sell any material that appears on the Site without a prior written permission of Limente.
The site and its content are copyrighted material. All copyrights are owned by Limente unless otherwise stated. Without limiting the foregoing, the copying of abovementioned materials to another server or location for publication, reproduction or distribution is expressly prohibited.
All trademarks appearing on the Site are marked with either ® or ™. All trademarks appearing on the Site are owned by Limente or licensed by the trademark holder to use the trademark on the Site.
If you wish to obtain permission to use any trademark or other material appearing on the Site, please contact us through this form.
Images and materials are available for limited use through the Picture Gallery. If necessary, please contact us yhteyttä this form.
You have the right to use the material on the Site only as expressly authorized by Limente.
The Site may contain links to other websites operated by parties other than Limente. These links are provided for the convenience of users, and Limente is not responsible for the availability of such external sites or sources, nor does Limente accept any liability for the content of such external sites. Limente has no responsibility or control over the privacy policies (if any) of such external sites.
By its very nature, the Internet is an unreliable medium. Therefore, you agree that this Site is provided “as is” and “as available”.
Limente makes every reasonable effort to ensure the Site is operating properly at all times. However, Limente does not warrant the Site to be uninterrupted, timely, secure or error-free, that any errors are fixed, or that this Site or the server that makes the Site available are free from computer viruses, bugs or other malfunctions.
These Terms and Conditions of Use are governed by and construed in accordance with the laws of Finland. By accepting these Terms and Conditions of Use, you irrevocably submit to the exclusive jurisdiction of the Finnish courts.